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Privacy Policy

At eGenderTest Lab we work hard to earn your trust and we are committed to protecting the privacy and confidentiality of your personal information.  This privacy notice discloses the privacy practices for and applies solely to information collected by our platform and other mediums such as email or mail. 


What information do we collect?

  • To provide the eGenderTest Lab's products and services, and deliver results, we must process information about you. The types of information we collect will be your name, email, address and the product you purchase as well as your payment method. You can learn how to access and delete information we collect by visiting the Delete My Information Section of this policy.

Information you provide:

Information and content you provide. We collect the content, communications and other information you provide when you use our Product, including when you purchase a product, create or share content online such as Facebook, Linkedin, Youtube, Google etc. This can include information you may email us through our website forms or direct email or about the content you provide (like metadata), such as results of your readings, your personal information, the location of product shipment or the date a an order was created. Our systems automatically process content and communications you and others provide to analyze context and what's in them for the purposes of providing our service.

  • Your usage: We collect information about when you use our Products, such as the types of content you give us, the actions you take. For example, we log when you're using or have last used our Products.


  • Information about transactions made on our Products. If you use our Products for purchases or other financial transactions (such as when you make a purchase), we collect information about the purchase or transaction. This includes payment information, such as your credit or debit card number and other card information; other account and authentication information; and billing, shipping and contact details. All payments will be processed using Wix or Paypal credit card payment gateway. We do not store or have access to your credit card information.  


  • Things others do and information they provide about themselves. We also receive content via forms on our website or email, communications and information that people provide via email can also be collected. This can include information about you and the questions you may ask us.  

Control of your information:

  1. What personally identifiable information is collected from you through the web site, email and other mediums and how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data and how you can completely have your data removed.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies of the information we have pertaining to your data.


Information Collection, Use and Sharing:

  • You are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to provide our services to you. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order, to process your request and to render our service.

  • Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or any changes made to this privacy policy.

How do we use this information?

We use the information we have as described below and to provide our products and render our services. Here's how:

  • We use the information we have to deliver our Products and render our services including to give you a personalized result based on your readings. Our labs will use the information you’ve given us to study your specimen and give you an accurate reading of the results.

  • We use the information we have communicate with you and to send you results, marketing newsletters to inform you of new products and services, to communicate with you about our Products, and to let you know about our policies and terms. We also use your information to respond to you when you contact us.


How will we notify you of changes to this policy?

We'll notify you of changes to our policy via email and our website.



  • We take precautions to protect your information. When you submit sensitive information via the website, email or mail, your information is protected both online and offline including your payment information.


  • Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for 'https' at the beginning of the address of the web page which will indicate it is secure. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


You Control Your Data:

  • You may opt out of any future contacts from us at any time by contact us to inform us of your decision. You can do the following at any time by contacting us via the email address or phone number given on our website:

    • See what data we have about you, if any.

    • Change/correct any data we have about you.

    • Have us delete any data we have about you.

    • Express any concern you have about our use of your data.


How can I manage or delete information about me?

  • If you’d like us to remove your information, please send us an email at with Subject “Delete My Information” and we’d be more than happy to remove your information from our database.


How to contact us with questions:

If you have questions about this policy, you can contact us as described below. We may resolve disputes you have with us in connection with our privacy policies. You can contact us through here:

You can contact us online at or by Email at

Date of Last Revision: August 30, 2021

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