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FREQUENTLY ASKED QUESTIONS

 

What is the process from start to finish for finding out if I’m having a boy or a girl?​

Does Arryst eGenderTest replace an ultrasound?

How does Arryst eGenderTest compare to an ultrasound, CVS, and amniocentesis?

How soon can I use the Arryst eGenderTest to find out if I’m having a baby girl or a baby boy?

How accurate is Arryst eGenderTest?

When should a mother NOT take the Arryst eGenderTest?

Are there factors that affect the accuracy of Arryst eGenderTest?

 

ARRYST EARLY GENDER TEST SCIENCE

What is the science behind Arryst eGenderTest?

Has the science behind Arryst eGenderTest been proven?

 

Can I use Arryst eGenderTest if I have a multiple birth pregnancy, including twins, triplets, quadruplets, quintuplets, etc.?

 

Can I use Arryst eGenderTest if I had a recent miscarriage?

 

Can I use Arryst eGenderTest if I had in vitro fertilization?

ORDERING

How can I order the Arryst eGenderTest kit?

Can I order the test before I am 7 weeks pregnant?

What payment methods do you accept?

SHIPPING

Where can you ship Arryst eGenderTest?

Why is Arryst eGenderTest not available in China or India?

Why is Arryst eGenderTest not available in Maryland and New York?

What method do you use for shipping?

How quickly will you ship my order?

How long does shipping take?

What is included in the Arryst eGenderTest collection kit?

Does the kit expire?

How soon can I get my results?

By what methods can I get my results?

REFUND POLICY

What is your refund policy regarding wrong results?

What is the process from start to finish for finding out if I’m having a boy or girl?

  1. Order an eGenderTest At-Home Early Gender DNA Blood Test kit online.

  2. Your blood collection kit typically arrives in 1-4 business days depending on the package you purchased.

  3. Confirm your eligible testing date using our online calculator.

  4. Collect a small finger-prick blood sample in the convenience of your home.

  5. Send your DNA blood sample back to our laboratory using a labeled return envelope that comes with the collection kit.

  6. Upon receipt, our Arryst Early Gender Test lab will process your DNA blood sample and email you the result.  You'll receive a message from us with the exciting news of “It’s a BOY” or “It’s a GIRL” in just 1-3 business days later!

Does Arryst eGenderTest replace an Ultrasound?

No, Arryst eGenderTest does not replace an Ultrasound. Ultrasounds are used for medical and/or health reasons and not just for checking the sex of the baby. Studies have shown that ultrasounds have an accuracy rate of less than 85% before 12 weeks and are greater than 98% accurate at 21 weeks post-conception. Because it can take from five to six months to tell the sex of your baby using the ultrasound, we offer you eGenderTest.

eGenderTest is made for the mother who is excited to know the sex of her baby! eGenderTest is a unique DNA-based test that tells you whether you are having a boy or girl at 9 weeks after the start of your last menstrual period, approximately 7 weeks post-conception!

eGenderTest is a service providing information that has no impact on the health of the mother or the baby. eGenderTest makes no medical diagnoses, recommendations, treatments, or medical or health claims.

How does Arryst eGenderTest compare to an ultrasound, CVS, and amniocentesis?

How soon can I use the Arryst eGenderTest to find out if I’m having a

baby girl or boy?

If a woman is 9 weeks from the first day of her last menstrual period (7 weeks post-conception)

she is eligible to use the Arryst eGenderTest. Use our Online Conception / Due Date Calculator

to calculate your Eligibility Date using either the date of your last menstrual period, or the

Projected Due Date, as determined by a medical professional. Your eligibility is strictly based

on this calculation. Thus, it is extremely important that you provide us with the most accurate

LMP date or Due Date. Intentional miss-reporting of these dates voids our warranty.

How accurate is Arryst eGenderTest?

Arryst eGenderTest is 98% accurate based on an internal survey by our quality control

department. The company has implemented a program that monitors our accuracy rate and

service quality on an ongoing basis. You will be offered the opportunity to participate in our

ongoing quality monitoring program during your ordering process. 

When should a mother NOT take the Arryst eGenderTest?

Do NOT take the Arryst eGenderTest if any of the following conditions are true:

  • You had a miscarriage or termination within three months of your current pregnancy

  • You have had a bone marrow transplant from a male in your lifetime

  • You have had a blood transfusion within the last 18 months

  • You are taking medication to treat blood-related conditions and/or undergoing anti-coagulant

therapy.

  • You are less than 9 weeks from the first day of your last menstrual period

Arryst eGenderTest is not recommended for individuals that fall in any of the categories above.

If you have any questions, please email cs AT eGenderTest.com.

Are there factors that affect the accuracy of Arryst eGenderTest?

There are several factors which may affect the accuracy of a Arryst eGenderTest result. Some of these factors can be controlled and minimized by the customer and/or laboratory while others are independent factors that cannot be influenced.

Factors which could affect the accuracy of Arryst eGenderTest and which can be minimized:

  • Not following the directions carefully: improperly handling kit components, improperly washing hands and not sanitizing the collection area

  • Contaminating the sample: allowing a male to handle kit content or assisting with sample collection.

  • Taking the test earlier than 7 weeks post-conception

  • Having a recent transfusion, miscarriage or abortion

  • Providing an insufficient blood sample

  • Leaving the sample in a hot environment

Factors which could affect the accuracy of Arryst eGenderTest which cannot be controlled:

  • Having naturally low levels of fetal DNA: studies have determined that up to 2.8% of women have naturally low levels of fetal DNA. While Arryst eGenderTest is much more sensitive than the methods used in those studies, there may still be women whose levels of fetal DNA are too low even for our test to detect. This is a difficult statistic to measure but we anticipate it is to be less than 2%.

  • Vanishing Twin: some pregnancies begin with more than one fetus but very early in the pregnancy, one of the fetuses terminates. In many cases, this occurs without the woman’s knowledge. If the “vanishing twin” is male and the remaining fetus is female, the results of Arryst eGenderTest may be incorrect.

  • Previous male pregnancy: in very rare cases, fetal cells may remain in the mother’s body several years after birth. Our technology can detect some of this DNA as a form of contamination, however, there may be cases where the accuracy of the test may be affected by this rare occurrence.

  • Having a bone marrow transplant from a male donor, blood transfusions, miscarriages or abortions: our technology can detect DNA from previous male pregnancies or from male blood/marrow donors as contamination in most cases. However, there may be instances where the accuracy of our test is affected by any of these conditions.

 

ARRYST EARLY GENDER TEST SCIENCE

 

What is the science behind Arryst eGenderTest?

In 1990, researchers discovered that there is fetal DNA in an expectant mother's blood (Lo et al). In a natural process, fetal cells die and pass into the mother's bloodstream. As these cells break down, their DNA is released into the mother's own circulatory system. The cells decompose and free DNA is released into the mother's bloodstream. Using the mother's DNA sample, we can determine if there is Y-specific chromosomal DNA. If we detect Y-specific chromosomal DNA, the fetus is male. If there is no Y-specific chromosomal DNA, the fetus is a female.

Additionally, Arryst has developed the science for accurately detecting baby's gender with a just few drops of dried maternal blood. And Arryst is currently one of the only labs to offer this convenient and safe sampling method commercially.

Has the science behind Arryst eGenderTest been proven?
Numerous research groups have used detection of cell-free fetal DNA to determine the gender of a fetus. These studies have been published in scientific journals and are available for your review.

Can I use Arryst eGenderTest if I have a multiple birth pregnancy, including twins, triplets, quadruplets, quintuplets, etc.?

Yes. You may use Arryst eGenderTest if you are carrying more than one fetus. Arryst eGenderTest will not determine the number of boys or girls you are expecting. Arryst eGenderTest only detects the presence or absence of DNA from the Y-chromosome. Therefore, the test will only tell you if you're expecting at least one boy or only girls.

Can I use Arryst eGenderTest if I had a recent miscarriage?
Women who have recently experienced a miscarriage must wait at least 3 months before they can use Arryst eGenderTest. If it has been at least 3 months since the miscarriage, then you are eligible to use Arryst eGenderTest.

Can I use Arryst eGenderTest if I had in vitro fertilization?
Yes. If you have recently had in vitro fertilization, you are eligible to take the test 7 weeks after transfer of the embryos.
 

ORDERING

How can I order the Arryst eGenderTest kit?

You can order Arryst eGenderTest online any time, from anywhere in the world (except China and India). Online transactions are securely processed through Authorize.net.

Orders are shipped Monday through Friday. Orders placed by 3:30pm PST are shipped the same day. You will receive a shipping confirmation with your tracking number shortly after your package has been shipped.

Can I order the test before I am 9 weeks pregnant?

You can order the test at any time but you must wait until your eligible testing date to collect the sample. The laboratory will not process samples collected before 7 weeks of post-conception or 9 weeks into pregnancy.

What payment methods do you accept?

We accept all major credit cards and money orders. Personal checks must clear before a sample can be processed.

SHIPPING

Where can you ship Arryst eGenderTest?

Arryst eGenderTest can be sent anywhere in the world except India, China, or the state of Maryland and New York. Samples cannot be shipped to or received from these locations.

Examples of countries we have serviced are: Australia, Canada, Denmark, England, France, Germany, Ireland, Japan, Korea, Mexico, Netherlands, Norway, Sweden, Singapore, Switzerland, South Africa and many more!

Why is Arryst eGenderTest not available in China or India?

Due to the high incidence of gender selection in China and India, it is our policy not to service these countries. No exceptions can be made.

Why is Arryst eGenderTest not available in Maryland and New York?

Maryland and New York states' regulations regarding DNA-based tests are quite stringent. All DNA-based tests must be ordered through a physician, and the laboratory performing the tests must obtain clearance from the state. Due to these requirements, eGenderTest is not available to MD and NY residents at this time.

What method do you use for shipping?

Our preferred couriers are Unites States Postal Service (USPS) for domestic shipping and DHL for international shipping. We offer free shipping for all US-based domestic orders. A $58 shipping fee (for 1 package order) will be applied for all international orders. We provide expedited shipping services for all Gold package orders by using USPS Express for domestic orders and DHL International Express for all orders outside of United States, which are fast and efficient. We provide tracking information for all orders. 

How quickly will you ship my order?

Orders are shipped Monday through Friday. Orders placed by 2:00 P.M. PST are shipped the same day. You will receive a shipping confirmation with your tracking number shortly after your package ships.

How long does shipping take?

Arryst eGenderTest currently uses USPS to ship all packages within the United States and DHL International Express Shipping for all international shipping. It takes approximately 1-3 business days within the 47 continental United States, and 4-7 business days to arrive to the destination for countries outside the US.  Note that 2-4 delivery day time with Silver package orders and 1-2 delivery days with Gold package orders only apply for domestic "US-based" orders.  International shipments take 4-7 business days to arrive to the destination.

What is included in the Arryst eGenderTest collection kit?

The collection kit includes:

  1. Alcohol swab to clean your finger

  2. Lancets to prick the finger

  3. DNA Preservation Card to collect the specimen

  4. Envelope for the DNA Preservation Card

  5. Bandages

  6. Instruction form

  7. Consent / Authorization form

  8. Claim check

Does the kit expire?

The kit does not expire. All contents of the kit are non-perishable. If you purchase your kit and choose to wait to complete the test, simply keep the kit in a clean environment to prevent contamination until you are ready to use it.

How soon can I get my results?

You can get your gender result in 1 to 3 business days from the day our lab receives your DNA sample, depending on the type of package you purchase. For example, with Gold Express Package, if we receive your DNA sample on Monday, you will get your gender result immediately the next business day on Tuesday; and with Silver Package, you will get your gender result on Thursday -- in 3 business days. If you purchase a Silver Package, you still have the option of upgrading to a Gold Express Package by checking the box "Silver to Gold Express Lab Service: $70" on the Consent form that comes with the collection kit, which will be mailed to you with a purchase of the eGenderTest kit. An additional upgrade fee of $70 shall be applied.

By what methods can I get my results?

You will receive your results via the following method:

  • Email: an email containing the result will be sent to you as soon as our lab has completed processing your DNA blood sample.

REFUND POLICY

What is your refund policy regarding wrong results?

At Arryst Biosciences, we are confident in every result we disclose. If, however, we are wrong, you will receive a refund for the price of the laboratory fee. Simply provide documentation (acceptable forms include documentation of amniocentesis, chorionic villus sampling (CVS), or birth certificate) and we will begin processing your refund. Refunds are processed in 4-6 weeks and refund requests must be received by 15 months after purchase of the Arryst eGenderTest kit.​ Refunds are issued for the lab fee only: $140 for a Silver package refund and $180 for a Gold package refund, and do not include any shipping or handling charges.

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Free Shipping Both Ways

Discounted International Shipping Fee

Now just $58 shipping fee -- we ship to anywhere in the world except China and India.

"We're all about empowering the mothers-to-be around the world with their own genetic information, providing the science to help detect the baby's gender in as early as 9 weeks into pregnancy, while bringing happiness and love to the parents' hearts as they begin their new journey of parenthood."

Free shipping both ways for all orders within the 47 Continental  States. We currently do not serve and ship to residents in Maryland and New York due to regulatory reasons. Free shipping offers are not available for international orders.

eGenderTest Lab Team

© 2020 Arryst Biosciences Inc. All rights reserved.

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